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4.3 | 61 Reviews

7.3 cu. ft. Duet® Front Load Electric Steam Dryer with ENERGY STAR® Qualification

Whirlpool WED97HEDW

Features

  • Advanced Moisture Sensing System
  • Quad Baffles
  • Tap Touch Controls with Memory
  • SilentSteel™ Dryer Drum

Quick Specs

  • Type: Dryer
  • Fuel: Electric
  • Style: Front Loading
  • Width: 27"
  • Height: 39"
  • Depth: 31"
  • Energy Star Rated: Yes
  • Laundry Capacity: 7.4 cu. ft.
  • High Efficiency: No
  • Steam Cycle: Yes

See More

 

Advanced Moisture Sensing System Three built-in sensors read incoming air temperature and outgoing air temperature while monitoring moisture levels inside the dryer. This helps the drying cycle end when everything is perfectly dry, saving time and energy and helping to prevent overdrying.

Quad Baffles Get better, more balanced tumbling and increased effectiveness on small loads with the unique design of four shorter, staggered baffles. Now, larger items dry more evenly while smaller items keep tumbling without getting stuck riding the baffles.

Tap Touch Controls with Memory Start your next load quickly using the sleek control interface of the Tap Touch controls with Memory. This technology allows direct access to dryer functions and even remembers your last cycle and settings to save you time.

SilentSteel™ Dryer Drum Metal buttons and zippers make less noise as they tumble, thanks to a unique sound-dampening material that surrounds the stainless steel dryer drum.

ENERGY STAR® Qualified ENERGY STAR® qualified models exceed government standards to help conserve natural resources and save money on your utility bills.

Stainless Steel Dryer Drum The drum's stainless steel construction presents a smooth surface that helps deliver ultimate gentleness, cradling clothes as they tumble.

EcoBoost™ Option Use less energy while still getting great drying performance with the EcoBoost™ option that uses less heat and extended cycle times for greater energy efficiency.

Steam Refresh Cycle Clothes are ready to wear, thanks to the Steam Refresh cycle. It releases wrinkles and reduces odors without rewashing.

Wrinkle Shield™ Plus option with Steam Help keep wrinkles from setting into your clean clothes with intermittent tumbling after the dryer cycle ends. The process lasts for up to 140 minutes or until you open the dryer door. This model uses the added benefit of steam for even better wrinkle-fighting performance.

Static Reduce Option Reduces static by combining a spray of mist with tumbling after the load is dry.

Sanitize Cycle Provides excellent care for your clothes while eliminating 99.9% of three common household bacteria without washing. Bacteria tested were K. pneumonia, staphylococcus aureus and P. aureginosa.

Quiet Dry Ultra Noise Reduction System Keep operational sounds inside the dryer and out of living areas with sound-absorbing materials around the dryer drum, thanks to the Quiet Dry noise reduction system.

Estimated Time Remaining LED Display Displays the estimated time remaining in the cycle, counting down until it is finished.

Features

  • Advanced Moisture Sensing System
  • Quad Baffles
  • Tap Touch Controls with Memory
  • SilentSteel™ Dryer Drum
  • ENERGY STAR® Qualified
  • Stainless Steel Dryer Drum
  • EcoBoost™ Option
  • Steam Refresh Cycle
  • Wrinkle Shield™ Plus option with Steam
  • Static Reduce Option
  • Sanitize Cycle
  • Quick Dry Cycle
  • Quiet Dry Ultra Noise Reduction System
  • Estimated Time Remaining LED Display
Configuration and Overview
ADA Compliant Yes
Energy Star® Qualified ENERGY STAR® Qualified
Venting Direction Left, Right, Bottom, Rear
Maximum Vent Length 64
Fuel Type Electric
Capacity 7.30
Cycle and Options
Number of Cycles 10
Cycle Selections Bulky Items, Casual, Delicates, Heavy Duty, Normal, Quick Dry, Sanitize, Steam Refresh, Timed Dry, Towels
Moisture Sensor Yes
Temperature Selections Air Only, Extra Low, High, Low, Medium
Options Control Lock, Damp Dry Signal, Drum Light (On/Off), Eco Boost™, End of Cycle Signal, Static Reduce, Steam, Wrinkle Shield™ with Steam
Cycle Time Remaining Yes
Eco Monitor/Efficiency Monitor Efficiency Monitor
EcoBoost™/Energy Saver EcoBoost™
Lint Filter Indicator Yes
Controls
Stackable Yes
Pedestal Options Yes
Drum Light Yes
Display Type Cycle Indicator Lights with Digital Time Remaining
Drum Material Quiet Coated Steel
Drying Rack No
Heating Burner BTU 20000
Steam Hose Y Connector Yes
Feedback-Status Indicators Check Vent, Cool Down, Damp, Done (Clothes Dry), Eco Monitor, Estimated Time Remaining, Sensing, Static Reduce, Steaming, Wet, Wrinkle Shield™
Dryness Levels Selections Less, More, Normal
Number of Dryness Levels 3
Dimensions
Width 27
Depth 31
Height 39
Depth With Door Open 90 Degree 51
Minimum Height 38 3/4
Maximum Height 39

Quick Specs


  • Appearance

  • Type: Dryer
  • Fuel: Electric
  • Style: Front Loading

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 31"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 7.4 cu. ft.
  • High Efficiency: No
  • Steam Cycle: Yes

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.3 out of 5

83% of reviewers recommend this product.

1 Stars

Whirlpool losing a 30+ year devotee

SanDiegoBob 7/3/2019

I'm on my third pair of Duet washer/dryers. As a kid growing up, my folks swore by Maytag, but their reputation started to slip years ago, so the cost difference for an allegedly superior product could no longer be justified, so I tried Whirlpool. Bought my first pair 30+ years ago. Got about 14 years out of the first pair, 13 or so out of the second. Now on my third set and have had nothing but problems. Tub bearings went out under warranty for the washer after about a year (fortunately Costco makes them up their warranty to two years, so I was covered). Now with a 3+ year old top of the line steam dryer (the previous version of this one pictured) I am faced with a $400 parts/labor bill to replace the control board! Called customer service to see if they would offer some kind of customer satisfaction concession and was flatly (but politely) declined, even after escalating to mgmt. Nothing! I asked if they felt it was fair/reasonable to have to spend 50% of the cost of a new dryer to repair after 3+ years and she said no, but the warranty is the warranty. Such a shame that a company i have supported with my dollars through so many years can't provide support for me and my brand loyalty when things go bad. They spend so much in marketing/advertising dollars to get new customers when all they have to do is stand behind their product when it matters most, after a couple of years, instead of just when it is brand new.
Originally posted on Whirlpool.com

No, I do not recommend this product

Capacity

 

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2 Stars

Sorry dryer:(

Jeans40 1/27/2019

I have owned this dryer for about 2 years and no longer than 2yrs., the clothes are not drying all the way and it started making this loud noise as its drying the clothes. My husband took it apart to find that in the back one of the wheels is floppy and needs to be replaced already, seriously!! :(.
Originally posted on Whirlpool.com

No, I do not recommend this product

Capacity

 

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2 Stars

Faulty control panel after 4 years

Disappointedx5 11/23/2018

We owned this dryer for only four years when it stopped working. No way to turn it on. A $200 repair visit diagnosed a faulty control panel, which costs more than $400 plus labor to replace. I've never had a top-end, expensive appliance go so quickly before. And there is a question of whether a newer model would stack on our Whirlpool washer. Poor quality, poor value, would not recommend to anyone.
Originally posted on Whirlpool.com

No, I do not recommend this product

Capacity

 

Design

 

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1 Stars

Steer clear - lousy product

JC69 8/5/2018

Purchased 4 years ago. Internal weld on drum broke resulting in clunking and eventually ruining off clothes. Would definitely not recommend.
Originally posted on Whirlpool.com

No, I do not recommend this product

Quality

 

Value

 
1 Stars

Broken Weld

Jessica 1234 7/16/2018

A weld in the interior drum broke so that the dryer makes a loud clunking and pinches and tears clothing in the break. The dryer was bought in 2012 and whirlpool said their manufacturer defect warranty was only good for 1 year after purchase. They don't have much confidence in their workmanship it seems. Poor customer service, poor product.
Originally posted on Whirlpool.com

No, I do not recommend this product

Capacity

 

Design

 

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1 Stars

Biggest waste of money on the planet

DrCyber12 2/28/2018

Controller connections starting going out less than 1 year from purchase. Have had to go in and reset cheap control connections to board (all plastic, no real grip, very easy to arc). I will never, ever, ever, buy a whirlpool again. The matching washer went out BIG TIME, can't tell if it is a pump, or control board, but the control board is discontinued, so no real way to fix. THANKS Whirlpool... I would expect a washer and dryer set to last more than 4 years. Do the math....you will never get your money back on this junk. And if that is the MSRP for this piece of garbage, and you paid full price (thankfully I didn't) then you have been had. If there was a quarter of a star rating, I would even rate it lower than that.....DON'T BUY!!!
Originally posted on Whirlpool.com

No, I do not recommend this product

Capacity

 

Design

 

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1 Stars

Bad Control Panel

SIP AZ 2/23/2018

Just like Bobby Gee, our dryer's control panel went bad within 5 years of purchase (Feb 2018). Unacceptable for such an expensive appliance.
Originally posted on Whirlpool.com

No, I do not recommend this product

Design

 

Easeofuse

 

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Quality

 

Value

 
1 Stars

Bad Control Panel

Bobby Gee 1/31/2018

Bought this dryer in July, 2013, a $2,000.00 + purchase. Four and one half years later (January, 2018), the machine died. Had Sears Repair come out to diagnose only to find a bad control panel with a $853.93 repair cost. We passed on the repair and will now be looking for anything but Whirlpool. Steer very clear of this.
Originally posted on Whirlpool.com

No, I do not recommend this product

Capacity

 

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4 Stars

Comforter Gets Bunched Up

Chilitogirl 2/20/2017

This dryer is great, except when I put my comforter in to dry it always wads up in a ball. This doesn't allow the whole thing to dry if I don't open up the door and undo the blanket every fifteen minutes or so. Other than that, it's great
Originally posted on Whirlpool.com

Yes, I recommend this product

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5 Stars

I love this dryer,

8/2/2016

I especially like the steam dry feature.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Exactly what I wanted...

7/31/2016

My sister-in-law has always had the Load & Go Duet, so I chose it based on her review. I have not been disappointed! I'm so glad I left my LG with the home I sold...
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

great features

7/12/2016

We are very happy with this product.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Design

 

Easeofuse

 

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5 Stars

Fantastic Whirlpool

7/11/2016

It is amazing how little effort it is to select the proper settings for the different type of clothing and the steam cycle is fantastic if you forget to remove the load, a little steam and the wrinkles are gone!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Design

 

Easeofuse

 

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4 Stars

Features

6/13/2016

I brought a month ago happy so far
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Design

 

Easeofuse

 

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5 Stars

In love

4/16/2016

I bought my washer and dryer about a month ago and I could not be happier.
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 
3 Stars

Great appliance

4/16/2016

I LOVE my dryer, a perfect companion to my Whirlpool washrer!
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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5 Stars

Dryer

3/29/2016

Just bought this and moved in. My daughter has one and I liked it so much I bought the same model.
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Quality

 

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4 Stars

Known issue

3/15/2016

The "Check vent" light comes on when trying cycles...ok on timed dry. This was a problem from the start. Other than that it works great
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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5 Stars

Ate my son's shorts!?

3/1/2016

Yes it did eat his shorts. Drawstring caught on something and the shorts are history. Aside from that minor issue the dryer is fantastic!!I'm looking forward to see what it does to my electric bill. Down will be a good thing!!
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

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Quality

 

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5 Stars

Has everything

2/20/2016

The steam feature works great
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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3 Stars

Needed Services in less than 30 days

2/10/2016

The dryer stopped working within the first 30 days. I called for service and it took 8 days for a technician. He said it was a bad breaker and we would need an electrician. He was gone in 15 minutes and never pulled the unit away from the wall. We had an electrician test everything, the same day, on our new home and determined it wasn't the breaker. We called service again and they had called Whirlpool and knew what the problem was. It took 2 weeks to get the parts and another week before the technician could return. We had to go to a Laundromat the entire month of December. It is 45 days later and we are happy with the dryer, but hope nothing else goes wrong.
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Love it

Annik 12/22/2015

Works really well. Large capacity for items like mattress pad and duvet cover.Also it is quiet!
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Quality

 

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5 Stars

quick dry

heinzz 12/13/2015

bought them in November 2015 dries in half the time my duet sport did and holds a lot morethe sound it makes could be louder with different choices , sounds like a cellphone ringing
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Quality

 

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5 Stars

Lots of choices that fit every need!

12/8/2015

I have had this dryer for about 6-8 weeks now. it has lived up to my expectations. I really like the quick dry cycle as well as the energy saving features. Good complete drying cycle and the clothes come out easy...no twisting like I have seen on some front end loaders.
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Quality

 

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5 Stars

Musical Dryer

Lee Street 12/5/2015

We recently bought the pair (washer/dryer) of these and are very happy with the job they are doing. Fairly quiet, although they are in the basement, and chimes loud enough to let us know when load is finished. Energy efficient settings are nice, too. Hopefully these will be a lasting duo.
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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5 Stars

Quiet and energy efficient!

Sports dad 12/3/2015

We bought this dryer a couple months ago and have been very satisfied with the purchase. It has excellent features and dries out clothes faster than the old one! The only issue we have is, it is in a tight space that is heavily traveled and we often times bump into the buttons. But we are getting more used to that.
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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5 Stars

LOOKS GREAT

12/3/2015

Dries very fast, looks good
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Quality

 

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5 Stars

Washer Dryer Combo.

11/15/2015

My wife loves these. They are just right. They are very good units. Very efficient,no vibration,just a pleasure to use. Delivered about 2 weeks ago. Super units.
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Soundlevels

 
5 Stars

Great dryer!

Notorious Biggs 11/13/2015

Have had my dryer for a month and love it! I hate to iron so I love the steam option!
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Quality

 

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5 Stars

wrinkles - begone!

11/11/2015

We upgraded our dryer and this baby is a powerhouse! Very quiet, the steam is so versatile for those wrinkly shirts - and our linens are less wrinkly as well! Another feature is the towel cycle - our towels are super dry compared to our older dryer! While loaded with other features these two particular features by far have made all the difference.
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

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5 Stars

Excellent Product

yogalisa 11/3/2015

We have had this for two months, we have used all of the features. Excellent Dryer.
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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5 Stars

Great product

10/26/2015

Bought this item and have not has one issue. Easy to use.
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Performance

 

Quality

 

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5 Stars

Love this dryer

10/26/2015

I have had this dryer for several weeks. Love all of the various settings, but am still getting used to it.
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Quality

 

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5 Stars

Wonderful dryer

Tigger's Mom 10/23/2015

I have had the dryer for about 3 weeks. The capacity is fantastic, love the eco friendly features, and so quiet. I use the wrinkle free feature often and it works perfectly. The lint trap is much easier to keep clean and with our dogs that is very important!!
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Performance

 

Quality

 

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5 Stars

Excellent washer and dryer

10/17/2015

Great looking, excellent functions (lots of choices, all easy to make, though the normal setting handles almost everything).
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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5 Stars

In Love

10/16/2015

I recently purchased the Whirlpool Duet Washer and Dryer. I can use them stacked or un-stacked. On the first day I washed and dried 4 loads that would have been 6 or 7 in my previous large stacked unit. I love the options on both units and they don't have any added on 'frills' that aren't needed. So happy with my purchases.
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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5 Stars

Great look! Great Features!

10/2/2015

We replaced a previous Whirlpool dryer that was also incredibly reliable. Love the steam feature ... eliminates a lot of pressing! Also love the pedestal.
Originally posted on Whirlpool.com

Yes, I recommend this product

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4 Stars

dryer

aliz 9/29/2015

I purchased it to match my duet washer and replace my Bosch dryer. The new dryer has a great look and when is on looks like a Christmas tree. Unfortunately, the dryer is loud. My decision to buy this model was the noise, but it is not quieter then my Bosch was, so I am a bit disappointed in my purchase. Other then the noise I am happy with the dryer
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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5 Stars

Excellent and efficient

9/25/2015

My wife loves this dryer. It looks great and does a great job drying. We haven't tried the steam feature yet.
Originally posted on Whirlpool.com

Yes, I recommend this product

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2 Stars

Rolls clothes into a ball

Fastcorners 9/7/2015

While this dryer is fine in some respects it continually rolls everything into a ball. Yes theyre dry but you'll get a workout untying everything. Unlike the dryer it replaced it only turns in 1 direction - that's why it balls everything up.
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Dream Machine

Kstag 7/20/2015

I am so pleased with this dryer. Beautiful looking, state of the art, and energy efficient. Thank you Whirlpool!
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

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5 Stars

Great Features

7/20/2015

I've had this so about a month and love the wrinkle free setting. It tumbles your load very few minutes to prevent wrinkles.
Originally posted on Whirlpool.com

Yes, I recommend this product

5 Stars

GREAT DRYER

Happy laundry mom and son 7/13/2015

I gave my whirlpool duet washer and dryer that I loved since 2006 to my son when he moved into his own place. I replaced the set with the new whirlpool duet washer and dryer!!!! My son and I both win!!! Never had a problem with my first set and we moved them 3 times! Hope this new set is as good! So far I love the different features. The load and go on the detergent is a added bonus. Nice not to have to put detergent in every load!!! Love our Whirlpools would NOT buy any other laundry set!!!
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Soundlevels

 
5 Stars

Fast, Quiet, and Sings

MI SunDevil 6/25/2015

This model is an upgrade for me from one of the very first front load Whirlpool dryers. It is dries quickly, has tons of options, an improved lint catcher (over my old model,) and it has nice musical notifications when the cycle is complete. I'm also very pleased with the matching washing machine.
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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5 Stars

Front load dryer

6/23/2015

great performance
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

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Quality

 

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5 Stars

Efficient dryer

6/20/2015

I've had this dryer now for two months and am very pleased with it. Love the different options! Like the clean stylish looks of it too. Would buy again.
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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5 Stars

Smooth and gentle machine

Takuzo 6/13/2015

We bought this dryer in April of 2015 after 35 years use of the old Whirlpool dryer.This machine works so smoothly and quietly.We have not had any problem or difficulty with the dryer so far.Takuzo Ishida
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Quality

 

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5 Stars

Love

6/11/2015

Great purchase! Runs quietly and smoothly; my clothes are dry in half the time.
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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4 Stars

Steam is a grat feature

SHMac 5/31/2015

I was skeptical about the steam feature on this dryer, but it is veryhandy. Overall this is a very good dryer
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 
5 Stars

Excellent Dryer

5/30/2015

I replaced a 3 1/2 year old washing machine with the Whirlpool WFW97HEDC. I wanted the dryer to match, so I bought this dryer. I could not be happier. The last dryer used to wad two twin blankets into a ball, and then the tub would get out of balance and knock against the outer wall of the dryer. It scared my poor dogs (and me)! The Whirlpool dryer is absolutely perfect. The way the paddles are configured, every load over the last month has come out perfectly. Nothing wads up into a ball. The clothes smell so clean and they seem to be much fluffier and softer than the last dryer left them. I used to think a dryer was just a dryer, but the Whirlpool machine has made me realize that there are significant differences. I love all of the different cycles and I really like this machine.
Originally posted on Whirlpool.com

Yes, I recommend this product

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