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4.4 | 2096 Reviews

36-inch Wide 4-Door Refrigerator with More Flexible Storage

Whirlpool WRX988SIBM

Features

  • Flexible Storage
  • EasySlide Bin
  • In-Door-Ice® System
  • AccuFresh Dual Cooling System

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.688"
  • Height: 70.125"
  • Depth: 35.688"
  • Energy Star Rated: Yes
  • Refrigerator Size: 26.17 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • WiFi Connected: No

See More

 
Image Feature

4-Temperature Option Drawer

Put frequently used items in easy reach with a true refrigerated drawer. It features temperature controls that let you make adjustments based on which refrigerated items you'd like to store-from fresh produce to cold drinks. The full extension drawer and dividers also make it easy to organize and find what you need quickly.

Image Feature

Triple Crisper System

Increase your refrigerator's storage flexibility and keep fruits and vegetables tasting great with the EasyView Triple Crisper system. Now you can easily see and access produce with full crisper drawer visibility. Plus, organize a wide variety of items with three drawer options. Automatic humidity control also helps maintain freshness.

Image Feature

Tri-Freezer System

Two upper sliding drawers and a spacious lower basket make organizing frozen food easy.

Flexible Storage No one offers more flexible storage than the Whirlpool® 4-door refrigerator. Thanks to this model's FreshStor refrigerated drawer, EasyView Triple Crisper system, Tri-freezer system and EasySlide bin, you'll always have the perfect place to store bulk food purchases, small snacks, produce and whatever else you bring home from the grocery store.

EasySlide Bin Keep snacks close at hand with the industry-exclusive EasySlide bin. This snack compartment makes accessing everyday items easy with greater flexibility and sliding glass lids.

In-Door-Ice® System The In-Door-Ice® system creates room for an extra full shelf in the refrigerator by moving the ice bin to the door.

AccuFresh Dual Cooling System AccuFresh® Dual Cooling System helps keep fruits and vegetables fresher and helps keep crystals off ice cream. Food tastes great with ideal temperature and humidity levels in the refrigerator and freezer compartments for improved food preservation.

MicroEdge® Shelves Store more items on each shelf with this model's industry-first MicroEdge® spill control shelves. They not only give you 25% more usable shelf space, they also help contain leaks.

Fold-Away Shelf Make room for tall items. The front of this adjustable shelf slides out of the way creating temporary storage space for containers like a tall 2-liter bottle or a large salad bowl.

Pizza Pocket The best pizza place is in your freezer with this specially-designed spot made to store pizza boxes upright so they fit right in.

Freezer Divider Easily customize freezer storage and organize frozen food with the moveable freezer divider bin. This bin is ideal for small or loose freezer items.

Measured Fill Allows you to select the exact amount of filtered water - in ounces, cups or liters - that you need. The dispenser will fill the container and automatically shut off when complete.

Fast Ice Option The Fast Ice option drops freezer temperatures for a full 24 hours to increase ice production by over 30%.

Panoramic LED Lighting Panoramic LED lighting makes finding items in your refrigerator easier by surrounding food with light.

Exterior Filtered Ice and Water Dispenser with Tap Touch Controls An exterior dispenser with Tap Touch controls offers filtered water and ice without opening the door and makes accessing features easy.

FreshFlow Produce Preserver Located in the crisper drawer, the FreshFlow produce preserver helps keep produce fresh longer.

FreshFlow Air Filter Leave air freshness to your refrigerator. This model's FreshFlow air filter is 15 times more effective than baking soda at reducing common food odors by actively circulating air through our carbon based filter. Replace the filter every 6 months for optimal performance.

PUR® Water Filtration System Kick the bottled water habit with the PUR® water filtration system. You'll help protect the environment by preventing the disposal of up to 3,000 plastic bottles a year and save over $600 for yourself. Select models offer filtered water from an interior or exterior dispenser.

Adaptive Defrost Adaptive Defrost senses and adapts to help save energy and provides improved food preservation by running the defrost cycle only when necessary.

Features

  • Flexible Storage
  • EasySlide Bin
  • In-Door-Ice® System
  • AccuFresh Dual Cooling System
  • MicroEdge® Shelves
  • Fold-Away Shelf
  • Pizza Pocket
  • Freezer Divider
  • Measured Fill
  • Fast Ice Option
  • Panoramic LED Lighting
  • Adjustable Gallon Door Bins
  • Exterior Filtered Ice and Water Dispenser with Tap Touch Controls
  • FreshFlow Produce Preserver
  • FreshFlow Air Filter
  • PUR® Water Filtration System
  • Adaptive Defrost
Dimensions
Cutout Height 69.0 in
Cutout Width 36.0 in
Depth 35-11/16 in
Depth Closed Excluding Handles 33-3/16 in
Depth Closed Including Handles 35-11/16 in
Depth Excluding Doors 28-15/16 in
Depth With Door Open 90 Degree 48.0 in
Freezer Volume 7.77 cu. ft.
Height 70-1/8 in
Height To Top Of Cabinet 68-5/8 in
Height To Top Of Door Hinge 69-15/16 in
Refrigerator Volume 18.40 cu. ft.
Width 35-11/16 in
Configuration and Overview
Advance Foam Insulation 99.9% lower Global Warming Potential and Better Energy Performance
CEE Tier Not Rated
Counter Depth No
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
UL UL
Appearance
Cabinet Finish Textured
Door Finish Smooth
Door Style Flat
Handle Color Stainless Steel
Handle Material Metal
Handle Type Reach-Through Handle
Hidden Hinge Yes
LCD Touch Screen No
Controls
Air Filter Indicator/Reset Yes
Automatic Defrost Yes
Control Lockout Yes
Door Ajar/Open Alarm Yes
Filter Details
Fresh Flow Air Filter No
Produce Preserver Yes
Water Filter Indicator/Reset Yes
Water Filter Location Interior
Water Filter Part Number EDR2RXD1
Refrigerator Details
Humidity-Controlled Drawers 3 Partial-Width
Lighting LED
Non Climate Control Drawers 1 Partial Width
Number of Interior Shelves 5
Pantry Drawer Yes
Supplementary Containers No
Freezer Details
Door Type Pull-Out
Freezer Number of Shelves 0
Dispenser Details
Dispenser Options Filtered Water, Measured/Metered Fill, Filtered Ice
Dispenser Type Exterior Ice and Water
Icemaker Details
Icemaker Factory Installed
Icemaker Location Refrigerator Door
Certifications
Energy Star® Qualified No
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Electrical
Amps 15
Hz 60
Compatibility
Connectivity No
Works With No
Description
Type of Refrigerator French Door
Configuration
Installation Configuration Freestanding

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.688"
  • Height: 70.125"
  • Depth: 35.688"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 26.17 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • WiFi Connected: No

Flexible Storage

Watch Video

FreshStor™ Refrigerated Drawer

Watch Video

EasyView™ Triple Crisper System

Watch Video

EasySlide Bin

Watch Video

Tri-Freezer System

Watch Video

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.4 out of 5

89% of reviewers recommend this product.

1 Stars

Problems after warranty expired

Mama GG 5/28/2019

A month after the manufacture warranty expired I started having issues with ice buildup on the seal of the freezer. Then the fan from the freezer started to sound loud and not good. I don't know why I did but I took out the ice tray and it stopped. That was a temporary fix. Now I get ice build up and I constantly have to break the icicles on the freezer seal. The refrigerator is now 2 1/2 years old and the problem has gotten way worse. Currently I am attempting to clean it and have found water (pool of water) at the base of the middle door. I also noticed water at the bottom of the freezer too. I did not buy an extended warranty because it was so expensive for just 2 years. From what I have read from part reviews, this is a major problem. Also, it dings very easy. :(
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

I regret the purchase of this refrigerator

Calvert 5/20/2019

It looked nice in the showroom and some nice features. It seemed like the refrigerator for me until I purchased it and lived with it for a year. Aside from the pitiful icemaker, which produces about 4 cups of ice per day, the appliance functioned for a little over 12 months. in month 13 I began to notice that liquids were not as cool as they should be. The problem progressed to the point that food began to spoil. I called a local appliance repair firm. The problem was diagnosed ("frozen evaporator") and supposedly fixed. It wasn't. Additional service calls and many regular manual defrostings later I'm still drinking semi cool beverages and throwing away food. I have read other reviews on line and this appears to be a common problem. This Whirlpool is now 19 months old and I plan to replace the appliance with another brand. My purchase of a Whirlpool fridge turned out to be an expensive waste of money. I am fortunate to have a 17 year old fridge in my basement that was made by a different manufacturer. It allows me to keep things cold but heading to the basement every time I want a drink is inconvenient. That fridge still cools like the day it was put into service. The refrigerator that my spare replaced is still in use in a prior residence. I visit the current owners regularly and it still works great. It seems like the key to having a functioning and long lasting refrigerator is to NOT buy one manufactured by Whirlpool.
Originally posted on Whirlpool.com

No, I do not recommend this product

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4 Stars

Love the middle drawer for snacks, its

Kathy Apple 4/29/2019

I have had the fridge for 1.5 years. Freezer needed a new fan motor which Whirlpool replaced at no charge to me.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Nice Refrigerator, but...

NateOR 4/27/2019

Had this model for less than two years, however last few months we have been dealing with multiple attempted repairs involving ice build up under fridge, which ultimately is leading to water on our floor under the fridge. Unfortunately a solid fridge with a major flaw. Other than this, I would give it at least 4 stars.
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

Do not purchase

Sandy728 4/24/2019

I purchased this refrigerator on March 23, 2015. Because it was not sealed properly by the manufacturer, it no longer works. We have paid to have two seperate technicians come to our house to verify. I am currently on the phone with Whirlpool, waiting for a member of their Care Resolution Escalated Team to come on the line. This is the third time I have been transfered. The ONLY thing I have heard thus far from Whirlpool is - "Sorry ma'am, since you didn't purchase the extended warranty there is nothing we can do. I can offer you a 1 year warranty on a new Whirlpool refrigerator." Care Resolution Escalated Team response - this is her exact response, "At this point Whirlpool will respectfully decline offering anything because of the age of the refrigerator." I asked to speak to someone over the Care Resolution Escalated Team. Currently on hold. Consumer Relations Manager just came on the line and here are some of the quotes from her: "Our company is not one you need to escalate until you get what you want. Your refrigerator is outside of warranty guidelines." "I will honor the 1 year warranty offered by the Care Resolution Escalated Team if you buy another Whirlpool product." "We ask you multiple times if you would like to buy an extended warranty." "There are outlet sites you can find online to get a discounted refrigerator." So basically what Whirlpool let me know is - too bad for me, buy another one of our products, and be sure to buy an extended warranty next time. Wow!
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

Poor design,poor product

Sunnyb123 4/4/2019

I have had this refrigerator less than two years now. The first incident we had was we noticed the ice started melting 2 months ago. We clean up all the water and just turned the temp down. Now the entire freezer is not working and it started with the ice melting again. I read through the reviews and it appears that this is an issue with this model. Whirlpool is not will to accept that this is a flaw with this model as it has happened to other owners too! I have bought Whirlpool before as they made good solid products but sadly not anymore! Do NOT buy this refrigerator! Whirlpool has offered to pay for parts but not diagnostics or labor! This was an expensive refrigerator and it's not even two years old! I'm not willing to pay $800.00 for Freon as another customer had to do to fix his freezer issue. Looks like a good class action law suit might be the way to go! Very sad that Whirlpool is not standing by their products!
Originally posted on Whirlpool.com

No, I do not recommend this product

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4 Stars

excellent refrigerator

A1121 4/2/2019

I bought this refrigerators one year ago and we have never received a manual for it. At first, the refrigerator was very quiet and the compressor operated for very brief periods of time. Now it seems to be going on all the time and burn significant amounts of electricity. We still do not know what " fast cool" accomplishes. We have this option off now, yet the refrigerator's fan is always running.
Originally posted on Whirlpool.com

Yes, I recommend this product

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1 Stars

The good, the bad ... and the HORRIBLE!

JASGA 3/28/2019

After exhaustive (and exhausting) research, I purchased this fridge in April 2016 for over $2,300 from Lowe's. I don't believe in extended warranties because a product should last, so I didn't buy one. In this case, that was a mistake ... more on that later. The good ... this is an extremely well organized and functional refrigerator. Obviously, much research and design effort has been put into designing for the typical family. It's my first bottom-freezer fridge and absolutely love the layout of that. We don't use much ice, so the small/slow ice maker that others note (while true) is not much of an issue for us. The bins are flexible and work well, and the digital controls throughout are intuitive. If it had continued to work as designed, it would be 5+ stars. The bad ... I don't think it's unique to this one, but the stainless dings very easily. Also, the water filters are ridiculously expensive ... like $60 each and replace every 6 months. Assuming a fridge lasts 10 years (which it should), you're in for over $1000 on filters!? The HORRIBLE ... a little after 2 years, we started to get constant defrosting, melting ice, water dripping out of the dispenser. Had a technician come look at it and he indicated it was leaking freon. Because this is a "sealed system", the cost to repair is over $800!?!? As you can imagine, I'm not at all pleased by that news! The technician was able to refill the freon and we got by for about another 6 months, but we're now at just shy of 3 years and the issue has recurred and won't hold freon at this time. So, I have a beautiful $2,500 (including filters and freon) device that's essentially trash unless I want to pay another $800 to fix it and hope it lasts more than 3 years this time. I've had many Whirlpool devices in my life and this is the first catastrophic failure I've had. So, I can't really blame it on the brand. I'd suggest that, perhaps, mine was a lemon if there weren't dozens of other reviews here with the exact same issue. That leads me to believe there's a functional flaw with the refrigeration unit of this particular device ... and that is something Whirlpool should address.
Originally posted on Whirlpool.com

No, I do not recommend this product

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3 Stars

One issue

npryor7 3/25/2019

Outside of one issue with the ice maker and freezer dethawing for no apparent reason one time, this has been a very good fridge. I would give it more stars had that not happened.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Features!

Derrel 3/2/2019

This was a replacement for a year-old "Lemon". I like it a lot!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Quit Working

M. Allen. W 2/11/2019

4 months after the 1 year warranty it goes out. I have owned it for 16 months and it goes out. Of course it's after hours. Refrigerator full of soon to be spoiled food. Worse Ice maker ever too. The ice maker is in the refrigerator door doesn't keep cool what was I thinking. And the IM is small. Learned an expensive lesson
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

So much room

Chris sowle 1/29/2019

Omg I love this fridge. It has so much room for so many things and pretty much everything is moveable to reconfigure the inside. The ice maker works great and is extremely fast at making ice. I just love everything about this fridge.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Bad fridge

Sparty69 1/28/2019

Had this for three years now and hasn't worked correctly since we bought it. First month the ice machine broke. It took 5 attempts to finally repair it. After 2.5 years the compressor broke. Don't buy.
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Love this Refrigerator!

june937 1/28/2019

This refrigerator is so roomy and functional! There are compartments for everything, and it adds a nice touch to the decor of the kitchen.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

No ice!!!

Robin&Randy 1/26/2019

We've had this Refrigerator for about 2 years. The ice maker has given us a few problems over the years, but we could always remedy the issue. Well, it has now stopped making ice entirely!! This is unacceptable! My 15 year old Fridgedair still works perfectly! Of course, this Whirlpool is out of warranty, so I'm stuck with a refrigerator that does not make ice. This appliance costs too much to have this many problems making ice.
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

Looks great-terrible service - DO NOT BUY!

Thatjcb 1/17/2019

We have owned this refrigerator for 3 years and have had continual problems with the icemaker-no ice, then working again, now it has completely stopped working. In addition, the shelves are cheaply made and broken. Pictures included. What good are nice features when whirlpool does not stand behind their product?
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

DO NOT BUY THIS REFRIGERATOR

alethea2019 1/16/2019

We bought this refrigerator in November 2015 - 1 week after it was installed, the ice machine completely failed. It required 5-6 service calls to finally get it working. Customer service was awful. The service guy suggested we try to get them to just replace the appliance bc there was obviously an issue but Whirpool refused. According to them, once they drop it off you're stuck with it no matter how good/bad it is. Refrigerators should last more than 3 years. We have had mediocre ice supply over the last three years and now the ice machine is not keeping ice frozen and we have a complete fail in the freezer. So we have to decide whether to repair this "lemon" of a refrigerator or shell out more for a new one - obviously different brand. I called Whirlpool and they were as caring as always, essentially saying it was not their problem and nothing they could do.
Originally posted on Whirlpool.com

No, I do not recommend this product

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2 Stars

So Sad

Misty J 1/14/2019

We bought this refrigerator 4 years ago, LOVED IT. Roomy, organized, easy to clean. I thought just perfect until a leak in the Freon system. BAD NEWS. Fortunately we bought an extended warranty. After 3-4 weeks without a fridg, they paid us, minus the warranty amount. Tons of food lost. Guess we bought a lemon. Whirlpool use to has good appliances???
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Great features

Luz84 1/7/2019

I bought this ywo years ago and its ideal storage space. Great features- Quiet, organization is a must. The style of mutltiple compartments makes for easy access.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Beautiful refrigerator but beware icemaker issue

Dbrown 1/1/2019

I purchased this refrigerator 3 years ago because of all the nice features and have really enjoyed it. However, the icemaker stopped working and the repairman said it requires a fan to be installed to stop it from freezing up. Whirlpool knows of this defect so why should I have to pay $500 for parts and labor?
Originally posted on Whirlpool.com

No, I do not recommend this product

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4 Stars

Great look poor maintenance

Jonathan74 12/25/2018

It's been for a few months now but when an ice maker works it makes plenty of noise. The biggest imperfection with this refrigerator is when you try to get some water with a tiny cup, you need to aim otherwise a good chance one will spill the water, since it's not calibrated exactly for small glasses
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Love it, BUT hate the ice maker!

LuLu1960 12/13/2018

Bought this exact brand 3 years ago. Love the capacity, looks and ambient lighting, however, am NOT happy with the ice maker. It hasn't worked properly since we purchased, but struggled along. It would work fine, but stop for no reason. Now, it will NOT produce any ice at all. So so,disappointed. Will not buy Whirlpool again.
Originally posted on Whirlpool.com

No, I do not recommend this product

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4 Stars

Great Refrigerator

Chrystie 11/27/2018

We love this refrigerator. I love the features and the space. I do have one complaint. The finish on the doors is splotchy. I have not used any chemicals on it when attempting to clean it and am perplexed with what could be causing this. Any suggestions would be helpful.
Originally posted on Whirlpool.com

Yes, I recommend this product

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4 Stars

Refrigerator

Tammy9988 11/19/2018

I have had this a year and a half. Love the capacity and different features.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Large capacity and looks great

SarahO 11/14/2018

We love our fridge, the best feature is the middle drawer it works for everything! The freezer is nice as well with the different storage bins and shelves it allows you to store many different items and still be able to find what you are looking for.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Junk

VinG 10/25/2018

I've owned this model for just over 2 years. I am now having a problem where I need to unplug the refrigerator every month or so to defrost it. Currently the refrigerator portion is about 56 degrees so I guess I need to do it again. Hopefully when I call whirlpool corporation tomorrow they can help me out as I spent over $5,000 on a full appliance suite.
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

Good future

quicklook 10/11/2018

I brought this in December 2017 and every time I turn around sometimes is wrong with it. First the freezer starts ice up, next the upper part of the refrigerator want keep the right temperature and the ice machine stop working. If I could I would like a new refrigerator.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

looks great ! look great for lighting

david squires 9/28/2018

we bought this refrigerator about two to three years ago ! worked about two months perfect then ice started building up in it!! the repair man came and tried to fix it did not fix it then another one came tried to come back and fix it ! claim he stuck a new board it ! and de- ice it ! then let some gas out of it claiming this will fix it but didn't and now for over a year we lose a bottle of milk every week ! after the first year of these problems your company sent my wife a small check for some of the lost food and said they could not fix it !they did not ever send a repair man after that ! all it needs is some gas and a new circuit board ! the lighting inside looks like star trek ! the wife want me to take to the shed ! please help me!!!!
Originally posted on Whirlpool.com

No, I do not recommend this product

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4 Stars

Love The Fridge

DTFL 9/26/2018

We have had this refrigerator for a year now and love it. It is the most efficient and organized refrigerator that we have ever had. It helps save on spoiled food waste because we always know where things are. The only drawback is the ice maker and it's capacity. The ice maker and ice bin is in the left door and it is very small which allowed for more interior storage capacity for other foods. If you are a family that consistently uses a lot of ice you will experience problems with it keeping up to meet demand. Our children like to make smoothies every morning so they use up a blender full of ice. The ice maker just cannot make ice fast enough, nor is the bin large enough to handle this. When the kids are gone and it's just my wife and I we don't have much of a problem. But when they are here and the weekend comes around and it's time for beverages (we live in the south), we always end up having to buy a bag of ice or two as we are frequently run out. If you have a family that frequently uses ice and this is going to be your only fridge/freezer, I would consider a model with a larger ice maker capacity. Beyond this, I highly recommend this fridge. I have read others complaining about the noise level. From our experience, we have not found it to be noisy at all. To be fair, my hearing isn't what it used to be but the only time I ever notice any sound is when the open door alarm sounds off or the ice maker dumps a fresh batch (which is very quiet).
Originally posted on Whirlpool.com

Yes, I recommend this product

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1 Stars

This Refrigerator has been a nightmare

Jansky 9/21/2018

I have had this Refrigerator less than two years and have had it serviced multiple times, and it looks like it will need it again. There is standing water/ice underneath the middle drawer all the time. If you don't wipe the water out, it will freeze and then the door won't shut. I shouldn't have these issues with a 3000.00 appliance.
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

DO NOT BUY!!!!! 4th TIME SAME REPAIR

pmbr 9/17/2018

I have had a repair company to my house 3 times now because this unit will not make ice. I have repair #4 scheduled for this week. Repair company just here last week! I absolutely would NEVER recommend this unit to anyone!!!
Originally posted on Whirlpool.com

No, I do not recommend this product

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3 Stars

Terrible ice maker

Chasbo1946 9/17/2018

We bought our refrigerator almost 5 years ago. At 4 years the ice maker stopped working. Have had repair service on going for over 7 months and still no ice. We love the refrig other than the ice machine.
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

Very disappointed

Apar328i 9/12/2018

We have owned this refrigerator for less than two years and the ice maker is not working. The ice in the door is also melting and leaking water inside the refrigerator and then down the front. I would figure for something that costs north of $3000 it would at least last for 10 years before things like this start happening.
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

Terrible fridge, nonstop problems...

Angry_jackie 8/30/2018

Brought this fridge 2.5 years ago and love it to start with. 3 months ago, the freezer will not freeze. Call a technician and he claims it needs to replace controller board to begin and will costs $400 with no guarantee it works. Now, it's the ice-maker leaks. Also, the fridge starting to make loud noise when it runs. Cmon! It's a $3000 dollar fridge and last lesser than 3 years?! Used to think Whirlpool has the best brand and now we avoid it at all costs. No more Whirlpool in the house!
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Best box ever

Quiltdiva13 8/27/2018

This is the ultimate replacement, Whirlpool was wonderful
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Disappointed

Hugz88 8/27/2018

Bought this fridge about 3 mths ago on Clearance from Best Buy. It won't keep my items cool (freezer works fine.) I thought it was because it was refurbished but it looks like I'm not the only one with that issue. DON'T BUY. Very spacious but doesn't do what its supposed to. Milk spoils every week.
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Wonderful storage/ adjustable shelves

Lula Bell 8/24/2018

Have had for 18 months and love the middle drawer and ability to put larger items in the upper compartment such as prepared serving trays. Extremely quiet and would purchase again.
Originally posted on Whirlpool.com

Yes, I recommend this product

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1 Stars

DON'T WASTE YOUR MONEY - IT'S A PIECE OF JUNK!!!!!

J Hebert 8/10/2018

Purchased this in Aug. 2015... Freezer quit working & the refrigerator is barely working. Will never buy a whirlpool appliance again since it only lasted 3 years..... extremely disappointed!!!!!
Originally posted on Whirlpool.com

No, I do not recommend this product

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3 Stars

Ice dispenser extremely noisy

duke1983 8/8/2018

We bought this from Lowes. The first one lost all the lighting after 24 hours so Lowes replaced it. I'm going from a Samsung (the worst appliance I have ever owned). Every appliance I have is Whirlpool so I decided on this fridge. My biggest complaint is that the ice dispenser is EXTREMELY NOISY. Also, I think it's when it fills with water, it is also noisy. My husband says the dispenser could wake the dead. I called Whirlpool and was told they could send a repair man but if nothing is wrong I have to pay a service call. I'm very disappointed in Whirlpool. If I didn't think something were wrong I wouldn't have called. After spending close to $3000 for a fridge I can't afford a service call! My daughter bought a GE at the same time and it doesn't have theses awful loud noises. What has happened to customer service these days?!!
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

Coils Freeze

Dangit12 8/7/2018

We have owned this refrigerator about 2 years. The coils are freezing up, the fridge / freezer does not keep items cold or frozen. We researched the problem online, and this refrigerator has awful reviews on consumerreports.org for the exact same problem in the same time frame. https://www.consumerreports.org/products/french-door-refrigerator/whirlpool-wrx988sibm-246831/overview/ Wish we went with a different fridge, and would not recommend to a friend.
Originally posted on Whirlpool.com

No, I do not recommend this product

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2 Stars

horrible ice maker-totally unreliable

Ted L. 8/1/2018

ice in summer---what happened to it? Don't count on it with this refrigerator!
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

Ice maker is extremely poor quality

BigDB 7/25/2018

After approximately 14 months the ice maker doesn't work and requires $600 to repair
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

Like the features, wish it worked!

Stephen0717 6/23/2018

Bought new in July 2017. First day of operation there was water dripping from the top of the interior. Service tech thought it had a faulty water valve so he changed it. Still leaked so he came back out and discovered a HOLE in the water line going to the ice maker. Should have found that when they assembled the thing. Now it's 11 months old and the fridge and the freezer will not cool at all. Two service calls so far and it's STILL not working. We have not had a fridge for two weeks now! Tech has no idea what is wrong with it, he said he plans to keep throwing parts at it until it works while we have to keep buying ice to try to save what food we can. Not a happy customer here.
Originally posted on Whirlpool.com

No, I do not recommend this product

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2 Stars

Worst Fridge I have owned, but looks good

Jeff16 6/16/2018

I bought this fridge to match the other appliances in my new home. The fridge is a good looking fridge with some nice features. However, the door ice and water dispenser has worked on again off again since I bought it. Now this feature does not work. The ice maker also stopped working. Water filter said it needed to be replaced after 1 month. I've had numerous fridges, and never had any issues. Performance I would rate a 1 Star, but due to looks and a couple of cool features I give it 2 stars.
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Nice size

Nifty 60 6/11/2018

Have had this a year works great.would recommend this to any family
Originally posted on Whirlpool.com

Yes, I recommend this product

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5 Stars

Spacious

AnE42 5/28/2018

Love this refrigerator. Extra drawer is very handy to store snacks like veggies fruit etc. made in USA
Originally posted on Whirlpool.com

Yes, I recommend this product

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1 Stars

Brand new and broke

Disappointed Dan 5/17/2018

I bought this fridge earlier this month brand new....and it's broke. The refrigerator door sensor wouldn't stay closed so no ice is being made. Called a tech to come out and he said I needed new hinges...they are on order. Had another whirlpool gold refrigerator before this one. The compressor went out in a year. Is whirlpool going downhill???
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

Disappointing -Broke Down- After 2 Years

MRRMK 5/1/2018

I bought this refrigerator in January of 2016 it died in March of 2018. I bought it because it was made in the USA and I try to buy american made products. It worked well for about 2 years and then developed a major problem. I thought I purchased it with a three year service contract but did not. In any event, the freezer stopped working (i.e would not get cold). I paid more than $2,400.00 when new, plus tax and delivery. I was told repairs would be in the range of $1,000.00. I decided to cut my losses. I contacted Whirlpool. They would not sent out one of their technicians without a charge of almost $200.00. They did offer to provide a replacement unit with a discount off the current price of over $3,000.00 but really only two years life out of an expensive refrigerator, is very poor reliability. Whirlopool sold me another one (same) with a three year service contact, so the new unit will be covered for four years. When it was all said and done I paid more than $2,300.00 for the new unit. Almost what I paid two years ago. I think Whirlpool should have done better, they should have stepped up to the plate. I am not saying I should have gotten the replacement for free but I think they should have done better on the price. I wanted to buy American, I just hope that the replacement has a reasonable life. Maybe I was stupid to get the same one but the features are nice and it seems to be well made. I will keep you posted. But really Whirlpool you should be ashamed of yourself. Nobody is perfect but you should really take better care of your customers. Loyalty used to be a two way street. PS. ALL THE PERSONEL I DEALT WITH IN CUSTOMER SERVICE WERE PLEASANT, NICE AND HELPFUL . BUT LIKE ANY EMPLOYEE THEY ONLY HAVE A CERTAIN LEVEL OF AUTHOIRTY., THEY DID WHAT THEY COULD. IT APPEARS TO ME THAT WHIRLPOOL HIRES GOOD CUSTOMER REPRESENTATIVES. BUT WHIRLPOOL AS A CORPORATION SHOULD TRY AND TAKE CARE OF THEIR CUSTOMERS MORE EQUITABLY. IF THEY KNOW THEIR UNITS ARE PRONE TO PROBLEMS INCREASE THE PRICE BY THE UNIT BY $100 OR $200 AND PROVIDE A FOUR YEAR WARRANTY OR FIVE YEAR WARRANTY.
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Excellent Refridgrator with decent space.

Nagaraj 4/11/2018

The price is very reasonable for this size of refrigerator
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

I can't believe that I found a refrigerator I love

fridgebuyer2 3/19/2018

I'm an A-type and researched refrigerators extensively before choosing this one. We were replacing a very expensive one that died an ugly and premature death. Not only did I read hundreds of reviews, I went to multiple appliance stores to evaluate the features. I have a background in human factors design and was thoroughly annoyed that so many of the most popular and expensive refrigerators have ridiculously tiny drawers that only pull out to 30% of their depth and cheap-o glides, poor lighting, freezers sections that are not sufficiently compartmentalized to allow the contents to be viewable, etc. I wasn't sure I'd like the pull out drawer on this refrigerator and wasn't sure how I'd use it but it was the best option at Costco so I took the leap. The pull out drawer is now my favorite feature. I store my produce in there and it is a dream to be able see and access all of it. My kids love the little snack section. The interior refrigerator drawers are spacious, pull out far enough to make them functional and glide like a dream. I store canned beer and sparkling water in the small center drawer. The refrigerator is well-lit and for the first time I feel as though I can see everything. I knew that I wanted three sections in the freezer so that I could see everything and I'm glad I held out for that wish because I really can access everything quite easily AND I can store a whole lot more in the freezer than I could in my old side-by-side. Yes, I'll agree that the water dispenser is not perfect--the lever is awkwardly placed--but I usually use the autofill option. I've had the refrigerator for over 6 months now and I STILL can be heard saying out loud that I love this refrigerator. Time will tell if it's reliable. I'm crossing my fingers because this one is perfect for me in every other way. My husband thinks it can be a little loud at times but we all agree that it's not obnoxious and I'm willing to overlook that flaw because so many other things are so well done.
Originally posted on Whirlpool.com

Yes, I recommend this product

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